![]() ![]() Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription ![]() To find out more, check out Xbox Game Pass.Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. Any months of Xbox Game Pass Ultimate, Live Gold, or Game Pass that you’ve paid for but not yet used will remain on your account after you cancel until they expire up to a maximum of 36 months, inclusive of the 24 months that is part of All Access. You can’t activate Games Pass after you cancel.
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